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Lawrence Gensler, MD

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Covington, LA

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Lawrence Gensler, MD
Northlake Gastroenterology
(28 Reviews)
> Get Phone Number & Directions
101 E Fairway Dr Ste 206B Covington, LA 70433
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you feel safe in this provider's care?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Were you able to relax during your appointment?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.158.23
May 17, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you experience unnecessary pain during your visit?
No
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.130.88
April 03, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Thomas Ravencraft xxx.xxx.1.170
January 03, 2013
Did this gastroenterologist answer all of your questions?
Every question I had was answered thoroughly
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by psychlenurse xxx.xxx.213.29
November 27, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider have an entertaining selection of waiting room magazines?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this gastroenterologist use current and safe equipment?
Yes; the equipment is very advanced
by Anonymous xxx.xxx.132.60
November 26, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were the waiting room chairs comfortable at this gastroenterologist's office?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Eva Clark xxx.xxx.190.254
November 16, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider answer all of your questions?
Yes
Did this provider listen to your input and concerns?
Yes
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by John xxx.xxx.243.210
November 14, 2012
Did you experience unnecessary pain during your visit?
No
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider offer flexible appointment times?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Edmund Hughes xxx.xxx.43.221
October 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Susan Taggart xxx.xxx.79.95
April 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.213.13
April 19, 2012
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Map and Directions
101 E Fairway Dr Ste 206B, Covington, LA 70433