Super Dental Family Center

Super Dental Family Center
Super Dental Family Center 2200 Waukegan Road Glenview, IL 60025
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
They refused to get my husband in for an emergency even though I called first thing in the morning. The receptionist diagnosed the problem over the phone and told me he had to see a specialist. They overcharged me a lot and when I realized it and complained they grudgingly refunded only part of what they owed me and told me they would check on the rest. I have had 2 fillings go bad less than one year after they were placed. I would not recommend this place to anyone. My husband heard the dentist tell the receptionist not to refund an overpayment they had wrongly billed unless the patient complained and demanded repayment.
by Unhappy customer xxx.xxx.67.247
May 28, 2014
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Was this dentist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.234.228
March 21, 2014
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider offer flexible appointment times?
Yes
by a xxx.xxx.30.5
November 01, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did this provider answer all of your questions?
Yes
Was the dental equipment clean?
Absolutely! It looked brand new
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
by Anonymous xxx.xxx.192.249
August 30, 2013
The dentists and staff were perfectly professional. Very well taken care of in that regard. However, the billing staff was completely unprofessional. They invoiced me for a procedure that was not done. They then had me pay for services and said they would need to get back to me on an invoice. The receptionist stated that this was due to my insurance. I spoke to my insurance and they said this was not the case. The office then took several days to get an updated invoice to me. This really made it look as if they were creating the invoice based on the maximal amount the insurance would allow them to charge me rather than simply providing me with a procedure code, amount and invoice.
by Fred xxx.xxx.39.132
August 14, 2013
Was this provider's staff friendly?
Not Really
Were the waiting room chairs comfortable at this dentist's office?
Not really
Did this dentist provide helpful oral health techniques you could practice at home?
Not really, I was given a couple tips but not very many
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you feel safe in this provider's care?
No, I was scared
by Anonymous xxx.xxx.246.123
June 25, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.137.77
October 25, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by anonymous xxx.xxx.71.4
July 07, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.18.44
May 16, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.83.131
May 07, 2012
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