Pullara Family Dental Center

Pullara Family Dental Center
Pullara Family Dental Center 595 North Broadway Street Coal City, IL 60416
Add a Review

Consumer Feedback

(11 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
1.5 star average for Value
The receptionist was so rude that I did not even schedule an appointment. I can't imagine that the doctor would want her speaking to potential new patients in such an unprofessional manner. I have never before been so put off by a receptionist that I actually chose to go elsewhere!
by Jill xxx.xxx.149.218
July 08, 2015
This practice changed to "Broadway Family Dental" and while the dental hygienists/assistants are fantastic, both the dentist and also her receptionist have to be among the most rude people I've ever had the misfortune to deal with. The receptionist is rude, abrupt, and snarky, and the dentist isn't much better. Honestly, I'm not sure how the receptionist is still employed. We left for another dentist a long while back, and we will never go back to Broadway in Coal City!
by anonymous xxx.xxx.219.3
March 13, 2013
The lady who answers the phone is rude. She has been rude for years and I have choices so I will not be going back. The rest of the staff are friendly and professional. Faye or whatever her name is the reason I am leaving. Her customer service skills are deplorable. I would not recommend them just because you can't get around having to deal with this woman.
by Anonymous xxx.xxx.191.149
August 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.148.80
June 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.191.149
April 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by x xxx.xxx.214.157
March 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.149.173
February 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.149.88
February 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.146.160
January 25, 2012
I definitely don't trust their advice. They're only concerned about themselves. I wouldn't recommend them to anyone. I would definitely hesitate due to the fact that when I asked NOT to do more then 1 procedure on my son at a time due to cost he went ahead and did it anyway then charged me the full amount!He was told flat out I couldnt afford everything at once & I was told " Well it was better to do it now " VERY RUDE They didn't seem like they wanted to listen to almost everything I had to say. I found out that they don't have a good professional reputation among other dentists. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by nobody
December 08, 2011
Add a Review