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James Hinkebein, MD

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James Hinkebein, MD
(19 Reviews)
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9905 Shelbyville Rd Louisville, KY 40223
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Were you able to relax during your appointment?
Yes
Was this provider late to your appointments?
No, they were on time
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.92.154
November 16, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
by Maida xxx.xxx.149.220
September 20, 2013
Were you able to relax during your appointment?
No, I had to leave I was so distressed
by Anonymous xxx.xxx.8.3
March 02, 2013
Did you feel safe in this provider's care?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.204.157
February 11, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by hersey xxx.xxx.9.30
July 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.92.165
May 02, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
January 20, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
January 16, 2012
Does this provider promptly return your phone calls?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
November 01, 2011
They definitely promised me a few things that they weren't able to fulfill. Most of what they said was accurate, but not all. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment. One thing I don't like, is that I can't be confident that they'll work with me until they find the best solution for me. I'm always worried they're going to just settle with a solution that works. They needed to pay a little more attention to detail, to make sure they didn't make any mistakes. I could tell their entire attention wasn't focused on me. The office staff was unprofessional, the waiting room smelled of old urine and everything seemed grungy. Not ever returning.
by Sally C.
October 20, 2011
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Map and Directions
9905 Shelbyville Rd, Louisville, KY 40223