Division Oral Surgery

Division Oral Surgery
Division Oral Surgery 2632 W Division Street Chicago, IL 60622
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
2.5 star average for Recommended
Value
3 star average for Value
I took my daughter to this place to remove her wisdom teeth. There are not too many places you can go when you have all kids insurance. So when you walk in this place you can tell its for poor people. If you are a walk in you might have to wait for many, many hours, but with an appointment we had to wait maybe 35 to 40 minutes. They took us into this really tiny room which looked like it was last renovated in the 1950's. Everything is old and dirty. I was really upset until the doctor came in. He was the only one who seemed somewhat nice. He explained everything very nice to me and my daughter. After he was done with the surgery, they put my daughter in this disgusting recovery room. At this point no one came anymore to check on my daughter. They just told me to stay for 15 minutes and to replace the gauze in her mouth. I had to beg for gloves so I didn't have to use my germy hands to touch my daughters mouth. The technicians were not carrying and friendly at all. I felt we are at a butchers place. I do have to say though the doctor came out to me and told me that everything went really well and what we should do when we get home. When we were ready to leave I ask if they had a wheel chair because my daughter wasn't feeling well and barely could stand up. But she said in a very firm way, NO she has to walk her self. No one even would help me to open the door and walk us to the car. So overall it was really bad but I guess I am still really grateful because the doctor was really nice and did a great job,which is the most important thing. So I give 5 stars to the doctor and 0 stars to the technicians.
by Luna Zorrina xxx.xxx.195.77
August 02, 2014
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous xxx.xxx.143.243
January 21, 2014
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Would you recommend this oral surgeon to others?
No
by unknown xxx.xxx.3.21
August 30, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the waiting room chairs comfortable at this provider's office?
Yes
Does this provider use current and safe equipment?
Yes
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous xxx.xxx.163.225
November 24, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.151.105
February 20, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.31.4
January 30, 2012
I give this office two thumbs way up!!!!!!! i am terrified of the dentist but when coming here i felt comfrontable relax knowing my care was in good hands. my daughter will not let any other dentist touch her mouth, thanks to the whole staff for doing such a great job .
by sutarra
September 21, 2011
I felt very safe in their care. I definitely trust them. I was confident that they were using the latest treatment methods. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here.
by ebony dillard
August 31, 2011
Was this provider's staff friendly?
Friendly Enough
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider friendly?
Yes
Were the waiting room chairs comfortable at this provider's office?
Not at all; cheap and plastic
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
by Anonymous
May 31, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you experience unnecessary pain during your visit?
No
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
April 19, 2011
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