Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider remember you by name?
Sometimes, but not always
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs