Jafri Firdaus DDS & Associates DBA Dupage Dental Care

Jafri Firdaus DDS & Associates DBA Dupage Dental Care
Jafri Firdaus DDS & Associates DBA Dupage Dental Care 206 North Gary Avenue Carol Stream, IL 60188
Add a Review

Consumer Feedback

(47 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
This Is by far the best dentist I have ever been to! If Dr Jafri or Dr Bob ever leave I will probably cry! I do that often lol just ask them lol but they always help me through my tough times!
by Robert Johnson xxx.xxx.66.89
December 02, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was the dental equipment clean?
Yes
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.18.51
September 25, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.218.92
September 05, 2013
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
by Anonymous xxx.xxx.72.38
September 03, 2013
The absolute most strange dental experience i've ever received. I will NEVER EVER EVER come back again. I went to get an Xray and the mouth pieve to bite on had lipstick and a hair on it.... while getting my teeth cleaned the Dr. asked her assistant if she cleaned the tools and she said she soaked them in hot water.... NOT SANITARY AT ALL!

Before getting my teeth cleaned she made me wear greasy sun glasses because "the light is too bright". During the procedure, she cleaned my teeth with baking soda... yes just baking soda and got it ALL OVER my face. The assistant said it's normal. I finally opened my eyes from fright and noticed the sunglasses had baking soda all over them.. no wonder she made me wear them. Still, I've never heard of a dentist making you wear sunglasses and those that havent been sanitized especially.
In the beginning I told the Dr. I had a question and she said i can ask her at the end of the cleaning. After the cleaning she just walked away. I had to hunt her down to ask her. Absolut terrible and just uncomfortable experience I've ever encountered.
by ggami xxx.xxx.134.253
August 23, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did your mouth feel clean after your appointment?
Not at all, it felt dirtier than it did when I arrived
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
by Anonymous xxx.xxx.109.240
August 06, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.18.51
August 01, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.133.121
May 24, 2013
Did they follow up with you after your appointment?
No, but they said they were going to!
by Anonymous xxx.xxx.139.177
May 02, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.122.80
April 26, 2013
Add a Review