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Salerno John A DDS

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Salerno John A DDS
Salerno John A DDS
(9 Reviews)
> Get Phone Number & Directions
6436 Cermak Road Berwyn, IL 60402
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Does this provider take that extra step to make you feel special?
Absolutely
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Was this dentist's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.81.151
March 26, 2014
I was given a polite greeting when I walked in. It was nice to be acknowledged. They didn't tell me very much about my treatments' risks and benefits. I still felt like I had to do my own research. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office. I was never able to relax during my appointment. I was on edge the whole time. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. The dentist canceled me off his books for appt that I had scheduled without even informing me. States that he canceled because I canceled an appt, due to the fact I was sick(vomiting) and there was no way I could have dental work done. The doctor canceled on me on my first appt, to go work in his yard and I was not upset, but when I cancel it was a big problem for him. I will never recommend this doctor.
by mack xxx.xxx.127.45
July 26, 2013
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Completely!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did your gums bleed excessively after your appointment?
Yes, but it stopped within a few hours
by Anonymous xxx.xxx.28.143
October 24, 2012
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was the dental equipment clean?
Absolutely! It looked brand new
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Anonymous xxx.xxx.70.134
October 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.80.70
February 22, 2012
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
December 15, 2011
Would you recommend this dentist to others?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did your teeth cleaning feel rushed?
No
by Anonymous
July 27, 2011
They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. Getting an appointment at this office wasn't too difficult. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They were so happy to answer each and every question I had. They also encouraged me to call if I need any more answers in the future.
by Happy
July 07, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider use current and safe equipment?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
March 03, 2011
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Map and Directions
6436 Cermak Road, Berwyn, IL 60402