David Britt, MD

David Britt, MD
Medical Center Internists 225 Abraham Flexner Way Ste 304 Louisville, KY 40202
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Dr. Britt is a great doctor, always makes me feel at ease and listens to what I have to say. However, the rest of the staff is quite rude and none are willing to listen or help with anything. This does not include the doctors, just the receptionists, phlebotomists, etc. it doesn't matter if it about an appointment or a basic, general question. We are actually looking at changing doctors becase of them.
by phredd xxx.xxx.56.229
December 02, 2014
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it easy to make an appointment with this provider?
Yes
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by scott xxx.xxx.42.162
September 26, 2013
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Anonymous xxx.xxx.162.241
April 30, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider late to your appointments?
No, they were on time
by Sharron xxx.xxx.179.32
January 09, 2013
Did they follow up with you after your appointment?
Yes.
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider promptly return your phone calls?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.42.34
January 03, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
January 27, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the waiting room chairs comfortable at this provider's office?
They were average
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
December 30, 2011
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. This provider has very little helpful information available online, and what they do have is hard to find. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Dr. Britt takes time to listen to what is going on before he takes steps to treat the issues.
by Satisfied Patient
December 23, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider offer flexible appointment times?
Yes
by Anonymous
December 13, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider prominently display their diplomas or business license?
Yes
Did this provider use excessive foul language?
No
by Anonymous
September 13, 2011
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