Kenneth Oder

Wellness.com Featured Provider
Kenneth Oder
Norton Community Medical Associates - Tyler Retail Village Office

(502) 261-1595

Fax (502) 261-1590 12615 Taylorsville Road Suite A Louisville, KY 40299
Add a Review

Consumer Feedback

(34 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
December 05, 2011
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. The office was very easy to locate. I didn't have any trouble finding it at all. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by Natalie Cecil
November 30, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
November 02, 2011
Was the waiting area spacious?
Yes, extremely spacious
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
October 03, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
September 29, 2011
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office. The staff was friendly enough, but I expected more of a warm welcome from a family practice.
by Rick
August 29, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
August 25, 2011
Was this family doctor friendly?
Extremely Friendly
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
August 12, 2011
Would you recommend this family doctor to others?
I Already Have
Does this provider always put the customer first?
Yes, they always put customers first
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's staff friendly?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous
July 29, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider's staff friendly?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider rush your appointment?
No
by Anonymous
July 26, 2011
Add a Review
Primary Specialty

Family Doctor

Practice Norton Community Medical Associates - Tyler Retail Village
Gender Male
Certification Family Medicine