Kenneth Oder

Wellness.com Featured Provider
Kenneth Oder
Norton Community Medical Associates - Tyler Retail Village Office

(502) 261-1595

Fax (502) 261-1590 12615 Taylorsville Road Suite A Louisville, KY 40299
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Consumer Feedback

(34 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.207.19
August 02, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by Anonymous xxx.xxx.60.1
July 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.3.37
May 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.230.134
May 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.160.138
April 23, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
February 13, 2012
They never left me for an extended period of time and I never felt ignored. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.
by Marilena Wertz
January 29, 2012
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by Anonymous
January 09, 2012
Very professional in appearance, always make me feel welcome and they are really friendly and personable. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. They really go above and beyond to make me feel comfortable. I've never been anywhere that seems to care more about their clients than here.
by Gary
December 19, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Would you refer this provider to a family or friend?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider rush your appointment?
No
by Anonymous
December 05, 2011
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Primary Specialty

Family Doctor

Practice Norton Community Medical Associates - Tyler Retail Village
Gender Male
Certification Family Medicine