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Eric Hilgeford, MD

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Eric Hilgeford, MD
(7 Reviews)
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201 Meridian Ave Louisville, KY 40207
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider's office too loud?
No, it wasn't too loud
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous xxx.xxx.233.107
November 26, 2012
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. It is obvious that their office is cleaned regularly. It was fantastic. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Been going since I was a boy and Dr. Hilgeford has always done right!
by Trevor L.
January 22, 2012
Did this family doctor answer all of your questions?
None of my questions were answered
Did this provider seem irritated to be working with you?
No, they were polite
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Would you refer this provider to a family or friend?
Yes
by Anonymous
January 21, 2012
Was this family doctor friendly?
Yes
by Anonymous
December 23, 2011
Did they follow up with you after your appointment?
Yes.
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Does this provider have helpful information available online?
Yes, but very little
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous
August 29, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
April 04, 2011
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Would you recommend this provider to others?
I Already Have
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Are you going to visit this provider again?
Without a doubt!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
February 28, 2011
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Map and Directions
201 Meridian Ave, Louisville, KY 40207