They made the extra effort to make sure every question and concern I had was addressed. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. Great Orthodonist & Staff!