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Mark Zalla, MD

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Mark Zalla, MD
Dermatology Associates
(5 Reviews)
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256 Main St Florence, KY 41042
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
The office staff failed to submit the insurance claim before the deadline and therefore the insurance company refused to pay. Consequently I received a letter from their office telling me they would no longer accept my insurance. I think the proper way to handle this would have been to reprimand the office staff instead of punishing the patient.
by Diappointed xxx.xxx.197.108
July 15, 2013
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.138.123
January 14, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you leave the office feeling satisfied with your visit?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
January 03, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
September 01, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did they follow up with you after your appointment?
Yes.
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this dermatologist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
August 19, 2011
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Map and Directions
256 Main St, Florence, KY 41042