Idaho Orthodontics

Idaho Orthodontics
Idaho Orthodontics 625 East Alameda Road Pocatello, ID 83201
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
They were late a few times to my appointments. I wish they had made more of an effort to be on time. This orthodontist had a very kid-friendly office. With everything from magazines to TV's in the waiting room to games, I would think that kids would find this a fun place to go. They have a very good professional reputation. I know that I'm under the care of an expert. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by RockAngel
May 11, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider friendly?
Yes
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
April 08, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
March 17, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it easy to make an appointment with this provider?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
March 02, 2011
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