They always made sure that I wasn't in any pain. They never left me for an extended period of time and I never felt ignored. Unfortunately, my teeth he made are not to be eaten with and cost $2000. They are just for show he (Dr. Bret) said. Even after many adjustments they still sit in a jar. Useless, dust catcher. Did I mention it is only 2 middle bottom teeth. BEWARE! Know exactly what your getting for your money.