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Song-Ping Lee, MD

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Song-Ping Lee, MD
(8 Reviews)
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823 SW Mulvane St Ste 250 Topeka, KS 66606
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Would you recommend this ENT otolaryngologist to others?
Yes
Does this provider promptly return your phone calls?
Yes
Was this ENT otolaryngologist's staff friendly?
Friendly Enough
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.33.186
June 07, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you leave the office feeling satisfied with your visit?
Completely!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.42.103
March 15, 2013
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider have helpful information available online?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.250.143
November 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.250.46
April 18, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
August 08, 2011
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
June 22, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
May 09, 2011
Was this provider's office clean?
It was satisfactory
Did this provider rush your appointment?
No
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
May 09, 2011
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Map and Directions
823 SW Mulvane St Ste 250, Topeka, KS 66606