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Downey & Gantz DDS

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Downey & Gantz DDS
Downey & Gantz DDS
(17 Reviews)
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201 Nicholas Drive Marshalltown, IA 50158
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Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I have had nothing but great service here from the assistants who clean my teeth to the Dr. who examines them. Great people!
by Laurie Rink xxx.xxx.69.101
September 30, 2019
Dr. Downey pulled a tooth of mine Thur. Nov. 29, 2018. I was able to get a last min. appointment. He and Julie spent 2+ hours working on this issue and still wasn't able to get ALL the roots out. We decided enough time had been spent and I was exhausted. I left after close to 3 hours of being in the chair and office with all the necessary prescriptions and instructions. After another sleepless night I am well on the road to full recovery. I am experiencing very little pain this AM and have taken only one ibuprofen sense getting up at 5:45 AM and ingesting one hydrocodone at 5:45AM. Dr Downey and Julie did everything possible to make this unpleasant experience as positive as possible. My experience, as unpleasant as it was, was made much better with their concern for me and still able to complete the reason for making the appointment. Nature wouldn't allow for the complete removal of this tooth and Dr. Downey is not an oral surgeon. His attempt to remove this "bad" tooth has left me extremely pleased and comfortable with the results and his knowledge and expertise. Having been a patient of Dr. Downey's for the entire 18 years he has been in Marshalltown has been a pleasure, if going to a dentist is a pleasure, and I recommend Dr. Downey and will continue to see him for my dental needs.
by Roger Bauder xxx.xxx.229.238
November 30, 2018
Excellent care. They are quick to help and will take time to answer any questions you might have. Would not go anywhere else.
by Chris Brodin xxx.xxx.182.83
December 08, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Did your provider offer a holistic approach to your experience with them?
It is heartwarming to know that this provider has thought about the value of a holistic approach.
Was the rinsing sink clean and did they have disposable cups and mouthwash for you to use?
No
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.104.191
September 26, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this dentist practice good oral hygiene?
Yes
Do you think that the provider's staff are well trained?
Yes
Was the provider's staff helpful and knowledgeable?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.1.130
June 18, 2014
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous xxx.xxx.180.179
October 25, 2013
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was the toothpaste used during your cleaning enjoyable?
Kind of, but it could have been better
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.179.122
September 03, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Would you recommend this dentist to others?
I Already Have
Did this provider have reasonable prices?
Yes
by jeff3943 xxx.xxx.215.127
December 19, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.103.28
December 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.148.3
August 02, 2012
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Map and Directions
201 Nicholas Drive, Marshalltown, IA 50158