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Wertz & Wertz Dental Associate P C

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Wertz & Wertz Dental Associate P C
Wertz & Wertz Dental Associate P C
(11 Reviews)
> Get Phone Number & Directions
3455 Stoneman Road Dubuque, IA 52002
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Was this dentist's staff friendly?
Yes, they went above and beyond
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by k xxx.xxx.255.151
January 08, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Do this dentist have a good professional reputation among other dentists?
Yes, other dentists refer to him/her when they need advice
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by dbq xxx.xxx.175.11
December 15, 2012
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.122.253
December 03, 2012
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you leave the office feeling satisfied with your visit?
Completely!
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
December 10, 2011
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
December 03, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
October 31, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
by Anonymous
October 04, 2011
Does this provider have helpful information available online?
Yes, but very little
by Anonymous
September 27, 2011
I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately.
by Carol
September 14, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
by Anonymous
August 04, 2011
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Map and Directions
3455 Stoneman Road, Dubuque, IA 52002