University Dental Group Pc

University Dental Group Pc
University Dental Group Pc 4626 University Avenue Des Moines, IA 50311
Add a Review

Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider give unbiased advice?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
by Kevin xxx.xxx.204.30
August 20, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.138.223
February 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.89.98
January 31, 2012
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Did this dentist answer all of your questions?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did your teeth cleaning feel rushed?
No
by Anonymous
October 04, 2011
I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature. I was in a little too much pain when I left my appointment. I feel like if they had been more careful I could've avoided being in that much pain. I was able to bear it, but it definitely wasn't enjoyable.
by Denise
August 23, 2011
I didn't experience any pain during my teeth cleaning. They are always very careful and gentle. It was easy to get the appointment time that worked for my schedule. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.

They offer early morning appointments but are closed on Fridays.
by Denise
July 22, 2011
Add a Review