Steven Howell, MD

Steven Howell, MD
Kansas Orthopaedic Ctr 7550 West Village Circle Wichita, KS 67205
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Consumer Feedback

(3 Reviews)
Service
5 star average for Service
Expertise
5 star average for Expertise
Staff
1 star average for Staff
Recommended
1.5 star average for Recommended
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left.
Karen never returned any of my telephone calls when trying to make an appt. with Dr. Miller. When I did call she was "on the other line". I was put on hold for thirty minutes at one point. Left several voicemails with no returned contact. Guess I will just sit here with a broken fib as I have been in a cast for 7 weeks. I hate doctors but hate their arrogant assistants more.
by A Wilson xxx.xxx.144.98
August 17, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
January 11, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
January 04, 2012
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