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Stoltze Daniel M DDS

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Stoltze Daniel M DDS
Stoltze Daniel M DDS
(4 Reviews)
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511 Duff Avenue Suite 200 Ames, IA 50010
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
Value
3 star average for Value
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
by Anonymous xxx.xxx.43.3
November 01, 2013
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Was the toothpaste used during your cleaning enjoyable?
Yes
Does this provider promptly return your phone calls?
Yes
Does this provider offer flexible appointment times?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.138.19
September 05, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
August 15, 2011
I have been a patient of Dr. Stolze for 3 years. I spent at least 5000 for services.
However I have finally decided that even though I like the doctor I cannot put up with the rudeness of the staff anymore. Everytime I wanted a cleaning I had to wait at least three months nad have to deal with a receptionist with an attitude.
So far every dental office I used made sure that they made an appointment for the next cleaning the momment I had one. Aparently the receptionist does not think that this is something they need to do. I tried to get my regular 6 month cleaning, which aparently is very difficult to do for them. I personally don't think it is the job of a receptionist to make judgments whether a cleaning is necessary or not, especially when you pay for one.
The hygenists (two of them) are not people oriented either. They both did their work without any concern for the comfort level of the patient; I was not asked even once if I was ok even though it was obvious I was not very comfortable. The receptionist also messed up my appointment time and was very unapologetic about it; even worse, she showed some big attitude like I was the one who got it wrong. In the end I hate to support a business who does not think they have an obligation to their patients and treat people like it is not a big deal, and they can always get other patients. I dont think the staff will change any time soon; it has been the same for the past three years since both the father and the daughter are using them. I strongly recommend looking elsewhere unless you are ok with receiving an extremely unprofessional and rude treatment.Bad customer service is their mantra!
by lsmarand
September 09, 2010
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Map and Directions
511 Duff Avenue Suite 200, Ames, IA 50010