I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I did not feel safe at all in their care. I definitely had doubts about their qualifications. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I would never visit them again. I was very disappointed. They had a few different appointment times available but none were perfect for my schedule.