I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. It was nice to be able to be comfortable during my entire procedure. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature. I will definitely refer my friends and family here. They were great and I think more people should know about them.