Gary Knudson, MD

Gary Knudson, MD
Covenant Clinic 2710 Saint Francis Dr Ste 319 Waterloo, IA 50702
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Blacksun xxx.xxx.180.162
June 19, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider's office easy to locate?
Only with clear directions
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
by Anonymous xxx.xxx.23.74
October 25, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was friendly enough, but they didn't go out of their way to help me. They didn't help me as much as I was hoping and didn't answer all my questions. The office was very easy to locate. I didn't have any trouble finding it at all. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. I would NOT recommend this doctor to a friend. I would actually encourage a friend to go elsewhere. I feel that the doctor is probably very competent but is over booked, too busy, or just doesn't care to answer your questions or spend more than 30 seconds on you. I felt as if he would have taken action/had more concern if immediate action/surgery was needed....but my problem was not solved with him performing surgery (probably his money maker) thus I was pushed out without feeling like I knew how to proceed.
by jess xxx.xxx.20.59
August 07, 2012
They didn't help me as much as I was hoping and didn't answer all my questions. I definitely had doubts about their qualifications. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. Dr. Knudson was more concerned about his car in the parking lot that he felt was getting dirty by the work being done by the groundskeepers.
by Mea
December 07, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
November 07, 2011
Was this provider's office easy to locate?
Only with clear directions
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you experience unnecessary pain during your visit?
No
by Anonymous
September 07, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider promptly return your phone calls?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
July 14, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Are you going to visit this provider again?
Without a doubt!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
May 18, 2011
Dr Knudson has had great financial success as an orthopedic surgeon. So much so that he was the object of a federal investigation. (Dept HHS) According to local papers Dr Knudson was paid more than $2 millions by the local Hospital for just one year. At $4,500 a pop, that is a lot of surgery. His competency was not reported as an issue in the investigation.

In my case he botched a THA (hip replacement dislocated within 24hrs). As a result, two bouts of MRSA, three THAs later, and a three year convalescence.
Please Note according to the liability laws of Iowa my complications were not his fault.
Dr Knudson said the infection was beyond the capability of the Locals (not true) and I was referred to the Mayo Clinic which thankfully was able to repair the damage.
by towstore
September 30, 2009
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