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Valerie Kounkel, DO

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Valerie Kounkel, DO
Physicians Eye Clinic
(6 Reviews)
> Get Phone Number & Directions
2101 Westown Pkwy West Des Moines, IA 50265
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Carley315 xxx.xxx.36.18
October 10, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Is this business handicap-accessible?
Yes, it was handicap-accessible
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.175.149
November 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.154.21
July 25, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
May 25, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider promptly return your phone calls?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
May 03, 2011
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous
April 08, 2011
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Map and Directions
2101 Westown Pkwy, West Des Moines, IA 50265