T Barry Clower DMD P C

T Barry Clower DMD P C
T Barry Clower DMD P C 1766 North Roberts Road Northwest Kennesaw, GA 30144
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Consumer Feedback

(26 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
I had to wait quite a while for my appointment. I was very disappointed. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid.
by aracely
December 04, 2011
The one thing that I really hate about this place is their non-exsistent level of customer service. Their full attention is always on making sure the parents are not allowed in the exam area. I showed up on time for my appointment but so did 50 other people and the wait was rediculously long. They barely gave me any information at all. I had to do my own research to get my questions answered. I always want records of my dental visits, they have never given me an invoice for a visit.
by Twinmom
November 28, 2011
They barely ever answer any of my questions over the phone, and I've had to make way too many appointments. It never fails how long I have to wait on hold when I call them. I'm always put on hold forever and I find myself not even wanting to call. I wasn't too impressed with their level of service. It wasn't terrible but I think that I probably could've gotten better service somewhere else. They weren't very understanding or caring, and they didn't show empathy for my situation. I could tell I wasn't their primary concern. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most.
by N. B.
November 01, 2011
I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. I don't think they like to help people save money. Not only did they not welcome my questions, they just dismissed them as unimportant. I felt like they didn't really care about helping me.
by Alias
October 20, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
October 07, 2011
I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. One thing that's been so annoying about T Barry Clower DMD P C, is that they always end up postponing my appointments. I'm usually not even notified that they're going to postpone it until less than an hour before my scheduled appointment.
by pissed off
September 12, 2011
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