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Matthew Bruns, MD

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ENT

Community Physician Network, Ear, Nose, and Throat Care - Noblesville

Noblesville, IN

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Matthew Bruns, MD
Northeast Otolaryngology Pc
(9 Reviews)
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18000 River Ave Noblesville, IN 46060
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Would you recommend this doctor to others?
Yes
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Do you think that the provider's staff are well trained?
Yes
by Anonymous xxx.xxx.76.99
May 30, 2014
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this ENT otolaryngologist's staff friendly?
Yes, they went above and beyond
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Would you recommend this ENT otolaryngologist to others?
Yes
by Anonymous xxx.xxx.99.207
May 14, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider offer flexible appointment times?
Yes
by Haset xxx.xxx.176.70
January 21, 2013
Did this ENT Otolaryngologist answer all of your questions?
Yes
Did you experience unnecessary pain during your visit?
No
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Haset xxx.xxx.176.70
October 30, 2012
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
November 21, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. The office was easy enough to find.
by Stefanie Pierce
November 14, 2011
Did this ENT Otolaryngologist recommend surgery too quickly?
Sort of, I felt kind of pressured
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it easy to make an appointment with this provider?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
August 12, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were you able to relax during your appointment?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
April 17, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did you feel safe in this provider's care?
Yes
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
March 15, 2011
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Map and Directions
18000 River Ave, Noblesville, IN 46060