Gerald Keener, MD

Gerald Keener, MD
1400 N Ritter Ave Ste 276 Indianapolis, IN 46219
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider prominently display their diplomas or business license?
Yes
by Susan xxx.xxx.236.10
March 11, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.189.250
January 16, 2013
Would you recommend this ophthalmologist to others?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.175.147
October 14, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Does this provider promptly return your phone calls?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.111.212
October 12, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous xxx.xxx.113.54
September 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.117.241
May 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by willabyandpierresmom xxx.xxx.79.90
April 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.204.193
March 16, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's office too cold?
No, it was fine
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
July 26, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider remember you and your circumstances at every appointment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
July 05, 2011
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