Had x-rays and exam done at initial visit. During the exam, the hygienist managed to poke my gums all over causing me to bleed excessively (even though I told her I was pregnant and had sensitive bleeding gums to begin with). After enduring this, of course they told me I needed a DEEP cleaning, as opposed to a cleaning, and that would be an extra few hundred dollars my insurance would likely not cover. They never submitted the request to my insurance and I called over 4 times and left a message to speak to the office manager who NEVER returned any of my calls. They don't do their jobs and clearly don't want new patients. Very unprofessional. Don't waste your time...or blood here!