O'Rourke Family and Cosmetic Dentistry

O'Rourke Family and Cosmetic Dentistry
O'Rourke Family and Cosmetic Dentistry 757 Peachtree Parkway Suite 1 Cumming, GA 30041
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Consumer Feedback

(17 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider give the impression that they cared about your concerns?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was this dentist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.234.245
March 13, 2014
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Leon Flemmer xxx.xxx.103.151
November 09, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.186.243
August 17, 2012
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this provider have reasonable prices?
Yes
by Anonymous
December 12, 2011
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They were absolutely amazing and make others in the same field look like beginners. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I am going to refer everyone I know here. I absolutely love this place. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by cris
October 28, 2011
They were so nice and professional and even called me to remind me about my upcoming appointment. They've never turned me away when I've needed them. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by R White
October 26, 2011
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. Not only was I able to watch TV during my dental procedure, they had a ton of magazines for me to look through as well. I barely even noticed that my dental procedure was going on because I was fully entertained the entire time.
by Rodrigo Dalla Verde
September 28, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do this dentist have a good professional reputation among other dentists?
Yes, other dentists refer to him/her when they need advice
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
September 19, 2011
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
August 23, 2011
Did this provider have reasonable prices?
Absolutely!
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
by Anonymous
August 19, 2011
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