Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday