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Affordable Dentures

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Affordable Dentures
Affordable Dentures
(24 Reviews)
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287 Steven B Tanger Boulevard Commerce, GA 30529
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Great every time! and wanting to go get those implants doctor told me about. May be my Christmas present to myself this year.
by Linda xxx.xxx.219.212
October 19, 2018
Awesome staff! Yes you will wait, but I was told that up front. They met or exceeded all expectations.
by James xxx.xxx.106.254
March 12, 2017
Cannot get them to return my phone call was about too let them put in permanent dentures but now thinking no have left three messages
by Johnny xxx.xxx.143.214
July 27, 2015
I'm not one to write reviews but I felt compelled to write about this experience. Upfront I'll say the staff was fairly pleasant and reasonably friendly so we had no problems there. The problems lies mainly with how this facility is run. In a sentence, it is a denture factory/sweat-shop. The first bad experience was when I tried for two weeks to get someone from Affordable Dentures on the phone to make an appointment for my 80-year old mother to have new dentures made. I left many messages with no returned call. I finally got someone on the phone and made the appointment on a day my wife had her doctor's appointment 30-minutes away from Affordable Dentures in Commerce, GA. The only things I was told to prepare us for the upcoming terrible experience were we had a 9:00AM appointment and we could pick up my mother's dentures the same afternoon. Sound good so far; please read on.

My mother, my wife, the dog and I all loaded up for the two-hour drive. We arrived at 08:30 AM for a 09:00 AM appointment. Still waiting in the Affordable Dentures waiting room at 10:30AM, I told my wife to depart for her 11:15 doctor's appointment. My mother was finally called at 10:45 to have her impressions taken for her new dentures. At this time, they made my mother pay ($1395) for her new dentures. Read on and you'll see why they make you pay upfront rather than when you actually get your dentures.

After having her impressions taken, my mother was told to return again at 12:30. The problem was my mother and I had nowhere to go since my wife is still at her doctor's appointment with the car. To make matters worse, they kept my mother's old dentures so now she's walking around with no teeth so we remained in the waiting room. My mother was finally called back at 1:15PM (wife returns with car and fast-food lunch at 1:20). The dentist only checked how she liked the denture teeth but they had not made the actual gum portion of the dentures. She was told to return again between 3:00 - 4:00 PM. My mother (now with her old dentures) and I eat a cold lunch around 1:45PM. Thinking we could somehow escape this torture and get away before 4:00PM if we returned early, we returned to the waiting room at 2:30PM. My mother's name was finally called at 6:00PM (that's right 6:00PM). We departed Affordable Dentures at 6:30PM for the return two-hour drive home.

After all this, my mother was not pleased with her new dentures because they weren't fitting well and the teeth had a lot of hard residue on the teeth. After two attempts by the dental assistant to correct these issues ,she was told to try them for a while and make an appointment for a free adjustment if needed. There were many people in the waiting room with us throughout the day waiting a vey long time to have their new dentures adjusted. It's difficult to imagine someone would knowingly subject themselves to this type of abuse. I would not wish this experience on my worst enemy.

While Affordable Dentures is much less expensive than going to a regular dentist's office, their dentures come with another kind of price. I think the experience could have come closer to being worth the day's aggregation if the dentures were made well but they were not. Because of the horrible experience and the fear of a repeated experience, my mother refuses to go back. Because they don't fit well and the teeth have some sort of residue on them that won't come off, she cannot use her new dentures. I have no doubt we would have given up on the entire process sometime during the day if it were not for fact my mother had already paid earlier in the morning. I would not recommend them to anyone unless they have no other option.
by Dave xxx.xxx.247.142
February 19, 2014
Was this dentist's staff friendly?
Yes
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
by Anonymous xxx.xxx.82.8
February 16, 2014
Was this dentist's staff friendly?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office too loud?
No, it wasn't too loud
Did the staff call you to remind you about your upcoming appointment?
No, but I didn't need a reminder
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by valerie p Higginbotham xxx.xxx.92.114
December 18, 2013
Terrible unhappy with business service. The dentures were not made correctly. You sit in the waiting room from 9-4 to get your dentures made and then when you go in to see them you are rushed and what ever you want adjusted you are told that it the way they are or mouth is so they don't have to take the time to do the adjustments to make you happy. I had teeth that were uneven, not centered, my tongue was laying over my bottom teeth and I was told as you get older your tongue gets fatter. That's the bs you will hear. They will take your money and if there is a problem with your denture - it is your problem. Finds somewhere else to go or you might hit the lottery and get a good set.
by jazzy xxx.xxx.39.208
November 27, 2013
The dentist and staff were so friendly and accommodating. I have never felt more welcome at a dental appointment! They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I will definitely refer my friends and family here. They were great and I think more people should know about them. They always made sure that I wasn't in any pain. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism.
by Susan Miller xxx.xxx.57.253
November 05, 2013
Are you going to visit this provider again?
Without a doubt!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Frank xxx.xxx.210.235
September 28, 2013
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.226.29
February 28, 2013
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Map and Directions
287 Steven B Tanger Boulevard, Commerce, GA 30529