Zoom Dental-Riverdale

Zoom Dental-Riverdale
Zoom Dental-Riverdale 207 Southwest Upper Riverdale Road Atlanta, GA 30303
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did you leave the office feeling satisfied with your visit?
Yes
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Does this provider offer flexible appointment times?
Yes
by Jai xxx.xxx.141.116
February 19, 2013
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider's office too cold?
No, it was fine
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.47.1
December 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by a dad xxx.xxx.47.1
July 05, 2012
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
November 14, 2011
The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. They were extremely late to all my appointments. I always had to wait over an hour for them to show up. They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish. The music they played here was downright irritating and gave me a headache. I would have preferred absolute silence to that noise.
by VITA JONES
August 26, 2011
Did this dentist answer all of your questions?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the waiting room chairs comfortable at this dentist's office?
They were average
by Anonymous
August 10, 2011
Did this dentist provide helpful oral health techniques you could practice at home?
Absolutely not. I asked for helpful advice but wasn't given any
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did this provider use excessive foul language?
No
by Anonymous
April 28, 2011
After waiting an hour after my appointment time and listening to the staff loudly chat across the hall, I asked when would I be seen. I stated I would give them another 10 minutes, so after 15 minutes I left. When I called to make a subsequent appointment, I was told they didn't want to see me anymore. And HUNG up on me.

This group doesn't care about customer service, cleanliness, or professional staff. Don't waste your time.
by bluiis74
June 23, 2009
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