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Gentle Dentist Zoe Y. Pilgrim DDS

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Gentle Dentist Zoe Y. Pilgrim DDS
Gentle Dentist Zoe Y. Pilgrim DDS
(5 Reviews)
> Get Phone Number & Directions
3781 Chamblee Dunwoody Rd Atlanta, GA 30341
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
2.5 star average for Environment
Expertise
5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
Value
4 star average for Value
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Did this provider have reasonable prices?
Yes
Was the waiting area spacious?
Yes
Was this dentist's staff friendly?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.252.97
February 05, 2014
It was easy to get the appointment time that worked for my schedule. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. The first appointment scheduled was actually for my 3 year old daughter and that went pretty well which urged me to make a dental cleaning appointment for myself. I made the appointment two weeks in advance and they had my insurance information. At both my appt and my daughters, the staff whispered behind a screened wall and talked amongst themselves as if my daughter wasn't even there. There was no warm greeting or encouragement on their end to make my daughter feel comfortable while we waited to be called back. On my appointment day, they waited until the day of the appointment to run my insurance and ended up telling me that I was maxed out in benefits. That ended up being an issue that I needed to resolve with my insurance which had an incorrect claim on there. Nonetheless, I questioned the office staff and the office about why they waited until the day of to run my insurance and that if I had known there was an issue beforehand, I could have had it handled way before appointment day. Needless to say, I did not get my cleaning done and their excuse to my questions was because they were short staff and couldn't get me insurance ran earlier. Very disappointing.
by tzmuhammad xxx.xxx.11.80
September 12, 2013
I hate to say but I have a phobia about dentists. I started with Dr. Pilgrim because of the name but continued going to her for many years because of the service. She is no nonsense and very professional. She listens to my concerns and conducts the appointment herself. I hate that I moved away and can no longer visit her. I definitely recommend her!
by greenmini xxx.xxx.165.137
July 09, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.187.56
May 16, 2012
Are you going to visit this provider again?
Not if my life depended on it
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Was this dentist friendly?
Not at all
by Anonymous
October 26, 2011
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Map and Directions
3781 Chamblee Dunwoody Rd, Atlanta, GA 30341