Their staff is very friendly and professional; I felt welcome. They paid close attention to me and all of my questions were answered. I was so impressed with the progress I was able to make after visiting this doctor. All my questions were answered, and I feel a lot more confident and hopeful about the future. The chairs in the waiting room at this doctor's office were definitely above average. I was comfortable. The background music was lovely. It was clearly chosen to soothe. Perfect volume and it really helped me relax.He listens, he explains, he shows empathy/sympathy. Very helpful. He has always been patient with me and willing to help with any concern.