I was relieved that my gums didn't bleed very much after my appointment. I've been to other dentists that weren't gentle while they were flossing my teeth so I was nervous I would encounter that here but I didn't at all. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand.