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Villa Rica Family Dental

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Villa Rica Family Dental
Villa Rica Family Dental
(12 Reviews)
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865 South Carroll Road Villa Rica, GA 30180
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
My husband and I both visited Dr. Chang after not going to the dentist for about 4 years due to no insurance. After taking x-rays, Dr. Chang stated that I had about 7 cavities and needed a deep cleaning, which she performed that day. She also stated my husband had 9 (yes, NINE) cavities. I was very hesitant to take her word regarding the treatment needed and immediately scheduled an appointment with another office in town. Upon visiting the second dentist with my x-rays from Dr. Chang in hand, I was told I only had one cavity and definitely did not need a deep cleaning. My husband actually had ZERO cavities. I would not recommend anyone go to Dr. Chang. She only wants to make a buck. To me, the reason she performed a deep cleaning was because my insurance did not cover that type of cleaning, so I had to pay 100% out of pocket. Between my husband and I, we had over $2000 OUT OF POCKET expenses at Dr. Chang's office. The only bill we've paid at the new office is $135 for another cleaning because Chang's office didn't do what they charged us for and insurance would not cover another cleaning. WORST dentist experience EVER!
by Alyssa xxx.xxx.234.217
February 03, 2014
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.42.204
April 04, 2013
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Does this provider remember you by name?
No, and they don't make an effort to even try
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous xxx.xxx.61.143
January 22, 2013
Were the waiting room chairs comfortable at this dentist's office?
They were average
Was the dental equipment clean?
Absolutely! It looked brand new
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this dentist offer you anesthetic when appropriate?
No, I told them I wasn't comfortable, but they didn't respond
by kevin xxx.xxx.56.167
January 15, 2013
Though the staff was pretty friendly, as was doctor Chang herself, I left in tears...twice. The first time, because I was told I needed roughly $2,000 worth of dental work. My teeth are relatively straight, white and had few issues prior. I went in because I had a wisdom tooth coming in. I knew I had a couple of cavities...but I had NO IDEA I was in need of so much work! The office is very nice and there are televisions in every room/cubicle and it seems like they really spare no expense in making the office look and feel nice...which it did...but I can't help but wonder if this is part of why their pricing is so high. When I came and got two of the necessary fillings, I was given Novocaine multiple times, but it still wasn't enough. It was the most painful dental experience I have ever had. I just has to clench the arm rests and hold my breath until it was over. As soon as it was done, they had me pay and out of there. The tooth is rough, the filling material is the texture of plaster of paris and jagged edges on the outside scrape the inside of my jaw. The tooth now has extreme sensitivity to cold, which it never did before. I need to go back for more work, but cannot afford the prices here (and yes, I do have dental insurance!) and am honestly afraid to go back. I'm looking for a new dentist. If you're all about atmosphere and price doesn't matter at all, you may like this place....but otherwise, I'd say look around a bit more.
by Evangeline xxx.xxx.85.170
April 16, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.181.177
January 13, 2012
The office was easy enough to find. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Kristi
December 21, 2011
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
December 15, 2011
Did this provider answer all of your questions?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's staff friendly?
Yes, they went above and beyond
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Anonymous
December 14, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
October 11, 2011
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Map and Directions
865 South Carroll Road, Villa Rica, GA 30180