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Dental Center at Baptist

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Dental Center at Baptist
Dental Center at Baptist
(7 Reviews)
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8940 North Kendall Drive Miami, FL 33176
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Did this provider answer all of your questions?
Some were answered
Did this provider prominently display their diplomas or business license?
No, I never saw one
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous xxx.xxx.178.80
December 09, 2013
One dentist there NOT to see is Dr. Sosa. She is the worst and does not spend any time with you but will definitely bill for the time. I had a 2 pm appointment with her, and coincidentally, I rode up on the elevator with her at 1:55 pm. It was evident she had just picked up her lunch. In order to feed her face (even though I had a scheduled appointment), I had to wait until 3 pm for her to rush by and do absolutely nothing. In addition, her assistant CANNOT SPEAK ENGLISH! What a waste of time! At the end, I went by the examining room where Sosa was and asked for pain killers. She told me "to just deal with it." DO NOT GO TO SOSA!
by Anonymous xxx.xxx.84.136
May 23, 2013
I would not recommend seeing any of the dentists that hop around from office to office in the many Towncare Dental locations. Had bad experiences with them with regards to my children. The ones that actually have this as their main location are good. The best experience I had at the Dental Center at Baptist was with Dr. John Anguita and highly recommend him for any root canal treatments. I would not visit any other Towncare Dental locations, nor would I recommend Towncare Dental to anyone. They do not have good organization nor good personal attention, except for the above mentioned.
by Anonymous xxx.xxx.132.178
May 17, 2013
This place is extremely unprofessional. First off I made an appointment and they never called to check with me before the date. No big deal I thought, I can keep track of my appointments. Then I went in for my appointment and had to wait half an hour to see someone. They didn’t even do a cleaning, just some x-rays. I was told that I needed four crowns, and they never even mentioned the option of getting fillings. They rushed everything and I never got to speak with the dentist as she quickly left after recommending crowns. Finally I went to pay and this is when things got worse. I was given an estimate for all the procedures they wanted to do, with no options to choose from. Then one of the associates told me that I should sign up for the CareCredit credit card. I declined and she kept insisting that I should sign up for it. I do not like using credit cards and did not want to sign up for it. She then told me that she had already sent my information in and I was approved. I did not know what to say, I was very upset. She never got my permission, and I never received any terms for the credit card. I left feeling very upset, and now have to go through the trouble of canceling a credit card I never wanted in the first place. This place is very unprofessional, they harass their clientele and their quotes were higher than any other dentist I’ve used before. Avoid this place at all costs.
by Anonymous xxx.xxx.217.232
April 30, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did this dentist answer all of your questions?
Some were answered
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous xxx.xxx.91.231
February 13, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Are you going to visit this provider again?
Sure
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did your teeth cleaning feel rushed?
No
by Patricia xxx.xxx.156.252
October 23, 2012
It never fails how long I have to wait on hold when I call them. I'm always put on hold forever and I find myself not even wanting to call. They played the typical, annoying elevator music. It did not make for a pleasing environment. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. It was very noticeable that they practiced good oral hygiene themselves. If it wasn't obvious I probably would've doubted that they were any good, but I could tell right away.
by mahesh
March 17, 2011
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Map and Directions
8940 North Kendall Drive, Miami, FL 33176