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Orange Dental Associates - Orange

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Orange Dental Associates - Orange
Orange Dental Associates - Orange
(5 Reviews)
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12329 South Orange Blossom Trail Orlando, FL 32837
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Consumer Feedback

(5 Reviews)
Service
2 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider's office too cold?
No, it was fine
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by lindsay xxx.xxx.179.10
September 24, 2013
Do you trust this dentist to only recommend dental procedures you need?
Not at all. Every time I go in they recommend an expensive procedure I don't need
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous xxx.xxx.16.78
May 13, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Were you able to watch TV during your dental procedure?
No, they didn't even have any magazines to read
Was the dental equipment clean?
Not really, it could have been much cleaner
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Was this dentist friendly?
Not Really
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Was this dentist's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.123.20
April 12, 2013
Does this provider have a good professional reputation within your community?
Not really, it could be better
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
by Anonymous
October 05, 2011
I went in for a first patient apointment, filled out the paperwork and waited to be seen. They asked me to provide my Social Security Number but I told them they needed my husband's since the policy was under his name and employeer. When I asked them to use his and refused to give mine, I was asked to step into the back office for privacy. This office has no walls, so there was no privacy I was just behind the counter. I suggested that they had over 1000 files out for everyone to see and asked if the Social Security Number was stored in those paper files and she said that they were. I asked about security and she said they had a system. I looked at the front doors for a key pad or a sticker but saw none. I said that I didnt want to provide my SSN#. She then said she was going to cancel my apointment to which I reacted by saying "Can we call the insurance together and comfirm that they need my SS# and then I will give it". At this point she started telling me to vacate the premises I left (out of shock) without any of my paper work. I got half way to my car and turned arround to get my paperwork with my personal information. I opened the door and stood outside without stepping in the door and said "Ma'am I need my personal information back". She said she shredded it and at that point I said "how can I believe you?". She picked the phone up and said loudly "can someone please call 911." I left. I can understand this behavor when someone is yelling and screaming and threatening people, but I was calm but firm about my SS# and never raised my voice or threatened her. These dentists might be good but I have no way of knowing since I was treated so horribly by the office staff. I have to say that my experience was humiliating, and bordered on harassment. I would like to add that when I got home I called my insurance company and they confirmed that all the dentist needed was my husband's social security number. They didnt even have mine in their system.

by JamieMoorehead
September 02, 2008
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Map and Directions
12329 South Orange Blossom Trail, Orlando, FL 32837