Palm Beach Mall Dental

Palm Beach Mall Dental
Palm Beach Mall Dental 1801 Palm Beach Lakes Blv West Palm Beach, FL 33401
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Consumer Feedback

(5 Reviews)
Service
1 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
1 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
STAY AWAY FROM THIS OFFICE..ALL OF THE DENTIST ARE VERRRRYY RUDE AND TREAT EVERYONE AS IF THEY ARE PAIN MEDICATION SEEKERS WITH THE MAIN 2 DR.'S BEING ONE FEMALE AND ONE AFRICAN AMERICAN GUY THAT WORK THERE.....I WENT TO THIS OFFICE 2X ON DIFFERNT OCCASIONS BECAUSE THEY WHERE LISTED AS MY INSURANCE PROVIDER BOTH TIMES I WAS IN AN EXTREAM AMOUNT OF PAIN AND WHAT THEY DID BOTH TIMES WAS SAY *WE CAN ONLY RECCOMEND YOU PAY US TO HAVE A ROOT CANAL OF EXTRACTION DONE (THE COST WAS WAYYYY TO MUCH EVEN WITH MY INSURANCE) AND THEY *REFUSED* TO GIVE ME ANYTHING 4 PAIN THE FIRST TIME I JUST PAID IT THE 2ND TIME I DINT HAVE ENOUGH SO I LEFT IN PAIN AND WENT TO STAR DENTAL AND THEY PULLED THE TOOTH AT A VERY REASONABLE PRIVATE OUT OF POCKET RATE.....SOOO STAY AWAY FROM HERE IF YOUR IN PAIN EVEN IF YOU HAVE INSURANCE BE PREPARED TO PAY BIG BUCKS OUT OF POCKET AND DONT EXPECT ANY PAIN RELIEF IF YOU DONT HAVE ENOUGH TO PAY OUT OF POCKET FOR SERVICE HERE...*THANK GOD I WAS ABLE TO SWITCH DENTAL OFFICES BUT NOT AFTER FILING A GRIEVANCE WITH MY INSURANCE COMPANY AGAINST *PALM BEACH MALL/CROSSTOWN DENTAL*
by keia xxx.xxx.185.29
November 30, 2012
If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. They certainly do not do anything special to make the patient feel important. In fact, I felt like I was being a bother while I was there. They're not rude, they just act like you're not there. Very, very expensive even with insurance. At my last dental provider, I paid nothing for regular check ups and cleanings with my insurance. Here they took my insurance AND charged me an additional $180! They aren't known for being that good at what they do in my area, but they aren't known for being terrible either. They should probably work on improving their professional reputation.
by Cargo23 xxx.xxx.205.140
October 16, 2012
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did you feel safe in this provider's care?
Absolutely Not!
Did this dentist thoroughly examine your teeth?
No, they only examined them for a few seconds
by Anonymous
July 19, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Were the waiting room chairs comfortable at this provider's office?
Yes
Was the waiting area spacious?
Yes
by Anonymous
March 14, 2011
Dr. Balman & his assistant were very professional. Right in Schedule, great service and helpful. Also very affordable :). The only reason I gave them 2 in the facility is because of their equipment is bit older than other office I have been. Other than that they do a great job.
by lisse0518
February 24, 2009
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