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Gentle Dental Inc

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Gentle Dental Inc
Gentle Dental Inc
(25 Reviews)
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1930 Tamiami Tr S Venice, FL 34293
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Consumer Feedback

(25 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
Lost filling after one day. Made appt to have replaced got in next day. Checked in waited then went to front desk to make an appt for a crown the filling I knew I needed a crown, sat back down waited another 45 minutes. Finally Clerk ask me if I was waiting on a ride... No waiting on Dentist... She informed me quite abrupt that I cancelled this appt and made one for Tuesday. I said why would I travel from Englewood to cancel an appt for you to put temp filling back in (ON FRONT TOOTH.) . She said you should not make another appt when you are here. Still trying to figure that one out. She made mistake and would not admit it... again abrupt you are just going to have to wait quite awhile.. SAID NO I'M NOT MADE APPT WITH TARPON SHORES AND THEY CAN FIX TOMORROW. There is always something good that comes out of bad.. they are right down from me in Englewood and have a wonderful staff. Called their manager in Sarasota. His reply to me on the rude exchange was we would have charged you for the filling again. Informed him that was not the issue.. Think they need to learn how to treat PAYING CUSTOMERS.
by VERY xxx.xxx.66.137
September 03, 2015
Save yourself a lot of drama and avoid this place. They took my 700.00 and replaced a veneer that came off within 24 hours and again within a week. Low end tools, questionable sanitation, they do not have state of the art tools, cements or service. They are closed on Friday. When I called about the veneer coming off while I was at an important business meeting, they suggested I used super glue on it until they could see me. The chairside assistants are poorly trained, the follow-up and call backs are non existent. Dr Carlos is a likable enough woman and may be an excellent dentist but she is held back by inexperienced help, old tools.
by toothless xxx.xxx.60.109
November 10, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
No
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does this provider answer the phone in a reasonable time when you call?
Sometimes
Did you leave the office feeling satisfied with your visit?
No
Did you feel that your visit with the provider was time well spent?
No
by Anonymous xxx.xxx.173.69
October 03, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did you think that this provider was thorough with you during your appointment?
Very
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
Does this provider have a good professional reputation within your community?
Yes
by Anonymous xxx.xxx.4.19
June 30, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was this provider helpful about using your insurance coverage?
Yes
Was the water they used during your teeth cleaning a comfortable temperature?
Yes
Does the provider's staff treat you well?
Mostly
by Anonymous xxx.xxx.127.189
June 27, 2014
I was in excruciating pain during my entire procedure. They had absolutely no compassion for me. They are rude and unfriendly. There's no way I'll ever be back to this provider. I've never run across such a poorly trained office! I question the ability of professional staff (and I use that term loosely.) The dentist was overheard to ask the staff how to mix for a crown application. The dentist had to have the staff change the drill bits, her hands were shaking so badly she was unable to do for herself. The oral surgeon they bring in should not be practicing either. DO NOT, I repeat, DO NOT seek treatment here. Their practices are barbaric! This place is a lawsuit waiting to happen.
by DO NOT GO HERE! xxx.xxx.216.10
March 20, 2014
Was this dentist friendly?
Extremely Friendly
by Anonymous xxx.xxx.200.245
May 20, 2013
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did your teeth cleaning feel rushed?
Kind of, I was hoping for a more thorough cleaning
Did you experience any unnecessary pain while your teeth were cleaned?
Yes! It was absolutely excruciating
by Anonymous xxx.xxx.232.240
March 29, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.215.245
September 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.184.252
July 11, 2012
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1930 Tamiami Tr S, Venice, FL 34293