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Fox Matthew Dds

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Fox Matthew Dds
Fox Matthew Dds
(10 Reviews)
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3228 Lithia Pinecrest Road Valrico, FL 33594
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
good value
by joe xxx.xxx.9.52
August 14, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.179.112
October 21, 2013
I'm not really sure how this provider has so many stars from other patients. I found the office extremely difficult to work with......Appointment was for my 2 sons (age 14 and 17) 1) I tried to find new patient forms online to fill out before hand, but he doesn't seem to have a website. No worries, I'll just call the office 2) and request that they e-mail me the forms. No, they can't do that. Still not deterred and trying to keep an open mind. It is pretty standard practice for most offices and even if they couldn't help me I was expecting a more helpful attitude. I'm also very busy and take every opportunity to do things in advance when I can and I can't take the boys to this appointment, my mother is going to and she doesn't need to be bothered by the forms..... 3) But luckily I called the office because they said my appointment was at 3:45. Now I know I made the appointment for 4 and the message reminder that they left me a week (!) in advance also said 4 o'clock. Not sure where the 3:45 came in, but we found out before the appointment so no harm/no foul, right? So they get to the appointment and the boys go back. Now this is our first time at this dentist, but they can see online that their bitewing x-rays aren't due, but they insist on taking them again. My mother calls me with this issue and I offer to bring the old x-rays, but they won't continue the appointment without bitewing x-rays RIGHT NOW. 4) That's an extra (and unncessary) charge of $52. One son has a clean check-up, the other son has 2 cavities. They come home.

I call the next day about a half hour before closing time, but no one answers the phone. I leave a message for them to call me back, but 5) they never do. I didn't think to call them back for a couple of days, but do and I mention that I had called, but didn't receive a call back. 6) We don't return phone calls unless it's an emergency it clearly states that on the message. 7) No, it doesn't say that you won't call me back on the message.

By now I'm pretty much over the snotty responses from the office staff and the difficulty of working with them and their lack of convenient office hours--oh and forget Fridays, they don't have any Friday office hours. So we're having the cavities filled and then we're moving on. This office apparently is bothered by their patients and I don't feel like imposing upon them any further.
by A Anderson xxx.xxx.141.98
October 08, 2013
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Gordon xxx.xxx.203.3
July 22, 2013
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this dentist friendly?
Extremely Friendly
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by John Clark xxx.xxx.13.236
July 10, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider give unbiased advice?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office clean?
Yes everything was neat and sterile
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.204.209
December 04, 2012
by Anonymous xxx.xxx.14.22
June 26, 2012
I've been going to Dr. fox for about 15 years. always a thourough exam, cleaning and when needed, good work on more elaborate care. I continue to have good teeth and would recommend him. He is always professional and quite willing to discuss dental care and options, allowing me to participate in the treatment process. I don't know what they are talking about not being clean.
by Mike P xxx.xxx.212.18
April 17, 2012
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Was this provider's staff friendly?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
by Anonymous
August 23, 2011
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous
July 05, 2011
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Map and Directions
3228 Lithia Pinecrest Road, Valrico, FL 33594