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Cordova Dental Center

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Cordova Dental Center
Cordova Dental Center
(33 Reviews)
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5120 Bayou Boulevard Suite 4 Pensacola, FL 32503
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Consumer Feedback

(33 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
Their staff was friendly enough. They didn't help me as much as I was hoping. I just had every filling in my mouth replaced 2 years ago and they were telling me I needed them replaced again!!! The actual dentist really did not spend much time with me, however, the hygenist was very pleasant and took her time. Heck, I even made a payment on my dental services and though it cleared my account, for some reason the dental office did not credit my account -- though they are crediting me with late fees. The office was easy enough to find. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else.
by onmyown xxx.xxx.8.58
February 03, 2012
Instead of examining my teeth thoroughly like they were supposed to, they only examined them for a few seconds. They should've taken the time to make sure they didn't miss anything. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. The staff made me feel like I was bothering them. They are rude and unfriendly. The doctor looked at my teeth for literally less than a minute and sent me out with a referral. Didn't even ask my name nor give his. The staff knew that I was in need of some major dental work and that i was still in pain but preemptively set me up for a cleaning the next day, not at all taking into consideration how i might feel or my well being. Then when I cancelled the cleaning upon the recommendation of the of the oral surgeon to avoid any further discomfort until after my surgery the representative on the phone was extremely rude and short with me. My mother recommended this facility because of the proximity to my home but never again, and also I advise anyone reading or looking into using this dentistry office to call your insurance company and locate another office. The poor quality service and flat out disrespectful staff will never see mine, my families, and hopefully any one who reads this article business again.
by dissatisfied client
December 21, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this dentist provide helpful oral health techniques you could practice at home?
No, I wasn't given any helpful advice
by Anonymous
October 11, 2011
Was it easy to make an appointment with this provider?
No, it took a while
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
by Anonymous
September 16, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
August 13, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider rush your appointment?
No
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
July 20, 2011
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
July 19, 2011
Did this provider rush your appointment?
No
by Anonymous
June 10, 2011
I'm very confident that my health is their top priority, and I know they would never recommend any sort of dental procedure that I didn't need. I trust them completely. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They were so nice and professional and even called me to remind me about my upcoming appointment. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I really appreciated that they let me rinse every so often during my dental procedure. I've been to other dentists that never let me rinse and its awful.
by Brad Eubanks
June 06, 2011
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Did you feel safe in this provider's care?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
May 23, 2011
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Map and Directions
5120 Bayou Boulevard Suite 4, Pensacola, FL 32503