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Thomas Mason, MD

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Family Doctors

PPG - Family Medicine

Auburn, IN

PPG - Family Medicine

Auburn, IN

PPG - Family Medicine

Auburn, IN

PPG - Family Medicine

Auburn, IN
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Thomas Mason, MD
(5 Reviews)
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1314 E 7th St Ste 206 Auburn, IN 46706
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Is this provider's business conveniently located?
Yes, it is very conveniently located
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Was this family doctor's staff friendly?
Yes
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous xxx.xxx.171.33
February 02, 2014
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by Anonymous xxx.xxx.118.8
September 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.28.80
June 21, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
August 24, 2011
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Gary
April 07, 2011
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Map and Directions
1314 E 7th St Ste 206, Auburn, IN 46706