I called at 11am with a toothache and he had me sitting in the chair within three hours of calling. They were extremely accommodating and happy to help. They accepted my insurance provider. The office was exceptionally clean and that's something I'm very nit picky about, so I was rather pleased. I'm a big wuss about having dental work done, but they were careful and gentle and made the experience as pleasant as is could have possibly been. I was happy enough with the treatment and the facility that I brought my son in to have his annual cleaning and even at six years old, he was calm and comfortable. I highly recommend this office.