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Alan R Heap DMD C Michael Turner DDS & Associates

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Alan R Heap DMD C Michael Turner DDS & Associates
Alan R Heap DMD C Michael Turner DDS & Associates
(15 Reviews)
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2295 South Hiawassee Road Suite 216 Orlando, FL 32835
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider's staff friendly?
Friendly Enough
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
June 23, 2011
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I got an appointment quickly. I've never had to wait too long. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. Whenever I've had a dental emergency they've bent over backwards to help me.
by Celara
June 06, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
March 31, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you experience any unnecessary pain while your teeth were cleaned?
No
Were the waiting room chairs comfortable at this dentist's office?
Not at all; cheap and plastic
Did this provider rush your appointment?
No
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
by Anonymous
March 11, 2011
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous
February 28, 2011
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Map and Directions
2295 South Hiawassee Road Suite 216, Orlando, FL 32835