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Carl Lee II, MD

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Carl Lee II, MD
Ear Nose & Throat Institiute Of Southern Illinois
(70 Reviews)
> Get Phone Number & Directions
19 Wolf Creek Dr Swansea, IL 62226
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Consumer Feedback

(70 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.136.145
March 21, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.57.163
March 14, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
February 16, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Would you recommend this ENT otolaryngologist to others?
Yes
Did this provider answer all of your questions?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
February 07, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
February 01, 2012
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous
January 31, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
January 11, 2012
Did you feel safe in this provider's care?
Yes
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Did this ENT Otolaryngologist answer all of your questions?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous
January 10, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
January 06, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
January 03, 2012
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Map and Directions
19 Wolf Creek Dr, Swansea, IL 62226