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Carl Lee II, MD

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Carl Lee II, MD
Ear Nose & Throat Institiute Of Southern Illinois
(70 Reviews)
> Get Phone Number & Directions
19 Wolf Creek Dr Swansea, IL 62226
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Consumer Feedback

(70 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider answer all of your questions?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.196.159
October 31, 2013
I definitely liked how many treatment options I was presented with here. They didn't recommend surgery too quickly and really wanted to try other treatments first. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. The doctor and staff made every effort to make me feel welcome. They are so friendly and nice-great people. It is obvious that their office is cleaned regularly. It was fantastic. The staff here goes out of their way to make you feel at home. They are truly genuine, friendly people.
by Diana xxx.xxx.123.55
October 16, 2013
Was the waiting area spacious?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider treat their staff well?
Yes, they treat their staff with respect
Are you going to visit this provider again?
Without a doubt!
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
by Anonymous xxx.xxx.59.97
June 14, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.127.60
April 18, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Are you going to visit this provider again?
Without a doubt!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.157.136
April 16, 2013
Does this provider promptly return your phone calls?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.191.14
March 18, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.55.94
March 01, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this ENT Otolaryngologist answer all of your questions?
Yes
by Anonymous xxx.xxx.186.122
February 28, 2013
Did this ENT Otolaryngologist recommend surgery too quickly?
No
by Anonymous xxx.xxx.85.164
February 28, 2013
Would you refer this provider to a family or friend?
Yes
Are you going to visit this provider again?
Sure
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by JerryB xxx.xxx.122.219
January 16, 2013
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Map and Directions
19 Wolf Creek Dr, Swansea, IL 62226