Brian Farrell, MD

Brian Farrell, MD
Century Ear Nose & Throat 16001 108th Ave Orland Park, IL 60467
Add a Review

Consumer Feedback

(29 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
If I could give 0 stars I would. I spent more time with the lady that took my copay than I did with the doctor. I've seen him in the past. I will NEVER go to this or any doctor at Century ENT. There were two med students with him. I was not asked if it was okay for them to be involved; yet they were. Oh, and the door was wide open for all to hear. HIPPA violation!!!! He didn't care when I told him I get dizzy! I can only imagine what the med students are learning from him.
by Mitch xxx.xxx.5.33
December 22, 2016
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Did you feel that your visit with the provider was time well spent?
Absolutely yes
by Anonymous xxx.xxx.104.27
May 14, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Would you recommend this doctor to others?
I Already Have
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
by Chris Chapan xxx.xxx.124.151
March 30, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Did you leave the office feeling satisfied with your visit?
Yes
Was this ENT otolaryngologist's staff friendly?
Yes, they went above and beyond
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely, I couldn't believe how quickly they got back to me
Was this ENT Otolaryngologist friendly?
Extremely Friendly
by Anonymous xxx.xxx.245.25
February 24, 2014
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this ENT Otolaryngologist answer all of your questions?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Yes, I felt very involved in my treatment
by Anonymous xxx.xxx.217.17
October 11, 2013
Was this ENT otolaryngologist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.255.223
October 07, 2013
II would never visit them again.

This doctor's carelessness and unwillingness to listen to my post surgical concerns nearly cost me my life. Avoid this doctor at all costs.
by Anonymous xxx.xxx.112.135
June 05, 2013
Was this ENT Otolaryngologist friendly?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Are you going to visit this provider again?
Without a doubt!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.204.28
April 26, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider promptly return your phone calls?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.85.132
April 09, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Yes, I felt very involved in my treatment
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.240.141
April 01, 2013
Add a Review